Accessibility & Features

At The Willows Hotel, we are dedicated to providing exceptional service to all of our guests, including individuals with disabilities.  Due to the historic nature of The Willows Hotel, property accessibility features are limited. However, we strive to ensure that accommodations offered by our hotel and its website and endeavor for all of our guests and patrons with disabilities to have the ability to make informed decisions regarding their visits by providing sufficient information regarding the accessibility of our property.


Website Accessibility

For purposes of the American With Disabilities Act, and similar state or local laws, this website (www.willowshotelchicago.com), excluding any third party content, integrations and external websites, makes a reasonable and good faith effort to adhere to the Web Content Accessibility Guidelines, commonly referred to as WCAG 2.1 AA or the then prevailing "Accessibility Standard" as issued and developed by the World Wide Web Consortium (W3C), which sets accessibility standards.

This website is monitored by SiteImprove, a third party authority in web accessibility. SiteImprove routinely scans for issues which are reviewed and remediated frequently.

Your feedback on the accessibility of this website is welcome. If you encounter any accessibility barriers, please contact us promptly at:

Willows Hotel
555 West Surf Street
Chicago, Illinois 60657
info@willowshotelchicago.com
773-528-8400